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Platform Terms & Safety

Terms of Service

Last Updated: September 2026 - Effective Immediately

Platform Notice

servizzGO.com operates as a technology matching platform connecting independent clients and service professionals. servizzGO is not an employer, contractor, insurer, or supervisor of independent providers. By using this platform to submit job requests or send service offers, you agree to the terms and platform guidelines outlined below.

1 Service Matching Venue & Independent Pros

servizzGO.com ("servizzGO", "Platform", "we", "us") provides web and mobile applications that match client job requests ("Clients") with independent service specialists ("Providers" or "Pros"). Providers operate as independent business professionals and are not employees or legal partners of servizzGO. servizzGO provides the technology platform to match job requests, generate 3 offers, facilitate messaging, and process escrow payments securely.

2 Provider Identity Checks & Verification

servizzGO performs initial identity checks during provider onboarding, which may include government ID verification and automated profile screening ("Verification"):

  • Verification Limits: Verification processes confirm profile data submitted at registration and do not substitute for individual judgment when choosing a provider offer.
  • No Direct Endorsement: Profile badges indicate completed identity documentation but do not constitute a performance guarantee by servizzGO regarding specific work outcomes.
  • Client Due Diligence: Clients remain responsible for reviewing offer specs, job requirements, and granting premises access.

3 Liability Limits: Property, Workmanship & Personal Safety

To the maximum extent permitted under applicable law, servizzGO shall not be liable for direct or indirect losses occurring during service bookings, including:

Personal Belongings

Loss or theft of personal items during service visits or appointments.

Property Damage

Accidental damage to property, fixtures, or equipment during service execution.

Injury & Safety

Personal injury or safety incidents occurring during booked appointments.

Service Quality & No-Shows

Subpar work quality, delays, or missed appointments by assigned independent professionals.

Clients agree that disputes or claims for damages must be addressed directly with the assigned independent professional or their business insurance provider.

4 Assumption of Risk

By submitting job requests or delivering services across cleaning, tutoring, beauty, boat charters, or tech work, users recognize that admitting specialists into private property or visiting external service locations carries inherent practical risks. Users assume responsibility for standard personal safety precautions during booked appointments.

5 Indemnification

You agree to defend and hold harmless servizzGO, its founders, team members, and officers against third-party legal claims, expenses, or damages resulting from a breach of these Terms or actions occurring during a booked service job.

6 Payments, Escrow Holds & Off-Platform Policy

  • Stripe Escrow Payments: All transactions are secured through Stripe Escrow Holds. Funds are authorized upon offer acceptance and released only when work completion is confirmed.
  • Cancellation Terms: Bookings canceled less than 24 hours prior to scheduled appointment time may incur a partial fee to compensate the assigned pro.
  • Platform Protection & Non-Circumvention: Paying professionals directly off-platform voids all Stripe Escrow guarantees and customer support protections, and may result in account suspension.
Have questions regarding our terms or legal safety guidelines? Contact Legal Support